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Useful Information

Making payments

At Weekly Broadband, we know it isn’t always possible to pay upfront for services, and not everyone can afford a sizeable deposit either.

Our Weekly Rental Contract Policy

It is not in anyone’s interest to put customers in financial difficulty. Where possible, we’ll try to work with you to resolve any situation where you find yourself in financial difficulty. Where we’re unable to help, we’ll put you in contact with free independent advice from a range of organisations including:

  • The Money Advice Service
  • StepChange Debt Charity
  • Citizens Advice Bureau
  • National Debtline

Payment methods

With Sage Pay, we’ll automatically request payment from your bank weekly. Your bank won’t charge you any set-up fees and you can cancel at any time.

Late payments

We’re committed to supporting customers whose financial circumstances change and are unable to make a payment. Read our advice on late payments.